Tech Innovation in DME Management: Bringing Efficiency to Healthcare

It’s time to address the state of business management software in the DME (Durable Medical Equipment) industry. While other industries have stayed on the cutting edge of technological advances, DME’s legacy software providers have lagged in implementing new, proven technology. It’s time for a change. You deserve the best available technology to make sure you have the most seamless workflow solutions.
To achieve this, you also need a partner who is agile enough to implement new technologies in a timely manner. So where did legacy software providers go wrong? And how do you find a partner that will continue to improve as your business grows? Get ready to dive in – we’ll answer these questions and more.

The DME Dilemma

The systems used to manage prosthetics, orthotics, and other durable medical equipment haven’t seen many advancements that would make daily routines more seamless. If I were to describe certain daily workflows for DME businesses, I’d say they are about as quick and fun as untangling 100 feet of Christmas lights in -5ºF. Outdated systems, heaps of paperwork, shaky patient engagement features, missing documentation, and unchecked billing processes. It’s enough to make anyone’s anxiety spike just thinking about the ways things can go wrong.
And to add insult to injury, most legacy software providers aren’t as flexible or available as you need them to be. A “take it or leave it” attitude might be okay if you’re setting a dinner menu, but it’s not okay when it comes to healthcare management solutions. Your software needs to be optimized to work for you.

Enter the New Solution

What if we told you there is software out there that can help integrate your inventory, billing, and admin needs in one place? It’s the hero you need and deserve, tackling inefficiency with intuitive workflows that help you complete daily tasks without interruptions caused by disjointed workflows. Enter Nymbl Systems, the all-in-one solution with workflows that can be navigated intuitively and reporting that allows you to get insight into your business's health, instantly.

1. DME Inventory Management

Streamline inventory tracking, order processing, and patient documentation with features like drill-down business intelligence dashboards and one-page Intuitive Intake™ order forms. Our predictive analytics and reports will have your DME operation running smoother than a well-oiled machine, while you maintain visibility to every stage of your workflows through our dashboards.

2. RCM Medical Billing Services

Scrubbing claims, working denials, and posting payments is complex and painstakingly detailed. It’s just as challenging to hire, train, and retain an in-house team of specialists. Our software automates workflows, verifies insurance eligibility, and ensures compliance. With fewer errors and audits, your time spent thinking about revenue can return to a low-stress event. And if you need support for your in-house RCM team, we’ve got Nymbl-trained billing experts on our team ready to lend a hand.

3. Business Management Software:

With customizable dashboards, you'll be making informed decisions like a pro. You’ll have the visibility you need to make sure your business is growing healthily, and you’ll also be able to flag down problems before they snowball. With features that span all types of workflows, our all-in-one solution handles everything from inventory management to patient communication with ease.

The Future Looks Bright

With the solutions brought to you by Nymbl Systems, managing DME has never been easier. Once you have the right tools behind you, you can focus on what truly matters – delivering exceptional care! The outcomes will be nothing short of remarkable.
In the fast-paced world of healthcare, embracing technology is key to staying ahead in the game. With integrated DME inventory management, RCM medical billing services, and business management software, the potential for growth in your DME business is looking brighter than ever. Embrace the tech revolution with Nymbl Systems and make healthcare more efficient for everyone!

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Nymbl Appoints Josh Davidson as Chief Technology Officer

By Katie Lachey • July 15, 2025

Nymbl, the leading healthcare technology firm transforming practice management for DMEPOS providers, today announced the appointment of Josh Davidson as Chief Technology Officer. Josh will oversee the expansion of Nymbl's tech stack and drive innovation with a focus on scalable, secure solutions that enhance patient care and operational efficiency. Josh brings over two decades of hands-on leadership in healthcare IT, software engineering, and SaaS product development. He has deep experience working with specialty EHR and practice management systems and understands how critical reliable, supportive technology is to delivering better outcomes in healthcare. Throughout his career, he has led modernization efforts across cloud infrastructure, driven platform scalability, and championed system resilience to support long-term growth in complex, regulated environments. "I've spent my career building technology that healthcare teams can count on," said Davidson. "Nymbl is solving real problems for providers, and I'm excited to help scale a platform that's built to support both growth and reliability." As CTO, Davidson will drive technology strategy, lead engineering and product teams, and strengthen Nymbl's roadmap for integrations, data analytics, and interoperability. His leadership will help modernize workflows and enable smarter, faster billing processes for customers. "Nymbl is entering its next growth phase, and I couldn't be more excited to welcome our new CTO," said Josh Lau, CEO and Founder. "His experience scaling SaaS platforms in regulated environments and focus on quality and performance is exactly what we need to deepen our impact in orthotics, prosthetics, and DMEPOS care." Nymbl Systems delivers better business outcomes for those who enable better health and mobility through an agile, purpose-built software platform that automates workflows and accelerates time to revenue. Based in Columbus, Ohio, the Nymbl team works with hundreds of O&P, CRT, and HME providers. To learn more about Nymbl, visit www.nymblsystems.com .

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Nymbl Systems Appoints Former IBM Security and Protenus CFO Brian Holtmeier as Chief Financial Officer

By Katie Lachey • June 19, 2025

Nymbl Systems, a leading provider of cloud-based practice management software for orthotics and prosthetics (O&P), complex rehabilitation technology (CRT), and home medical equipment (HME) providers, today announced the appointment of Brian Holtmeier as Chief Financial Officer. Holtmeier brings more than 20 years of financial leadership experience across enterprise and emerging growth companies, including his recent role as CFO of Protenus, a healthcare compliance analytics company. While at Protenus, he led the company through its Series C and D fundraising rounds and a successful acquisition by Bluesight in early 2024. Prior to that, he spent over 15 years at IBM, where he served as CFO of the Security Systems business unit and the acquired marketing automation firm, Silverpop. “Brian’s experience driving financial strategy and scaling infrastructure at the intersection of healthcare and technology makes him an ideal fit for Nymbl,” said Josh Lau, founder and CEO of Nymbl Systems. “Beyond finance and accounting, Brian brings deep operational expertise spanning legal, compliance, IT, and people operations—critical areas as we continue to grow and serve more providers nationwide.” The announcement comes on the heels of Nymbl’s recent strategic investment from Frontier Growth and Tamarind Hill, positioning the company to accelerate innovation, scale operations, and expand its leadership in the O&P, CRT, and HME markets. Nymbl’s cloud-based software leverages modern technology—including AI—to automate key workflows like clinical documentation, patient intake, purchase ordering, and revenue cycle management. Trusted by hundreds of providers across the U.S., Nymbl helps practices streamline operations, increase efficiency, and improve patient care. "Joining Nymbl at this stage is an exciting opportunity to help scale a company that’s truly changing how specialized healthcare practices operate," said Holtmeier. "The team has built something impressive — modern technology, a strong customer base, and a clear sense of purpose. I’m eager to support its continued growth and help deepen our financial and operational foundation as we move into the next chapter."