Nymbl, a cutting-edge O&P and CRT software platform, is at the forefront of revolutionizing healthcare technology. Our mission is to empower healthcare providers with innovative solutions to enhance patient care and optimize workflows. Join us in shaping the future of the industry through collaborative, customer-focused, and tech-driven approaches.

To be considered for this position, please take 5-7 minutes to complete this survey: https://go.cultureindex.com/p/0eJZyZ8jRjDogVzNUOl  

About the Job 

Position: RCM Team Member – O&P and CRT Software Platform 

Location: Remote – USA 

Job Type: Full-time 

Responsibilities 

As a Revenue Cycle Management (RCM) Team Member at Nymbl, you’ll play a key role in supporting our customers by ensuring accurate, timely, and compliant medical billing within the O&P, CRT, DME, and HME space. You’ll work closely with healthcare providers, insurers, and internal teams to resolve claim issues, reduce denials, and support optimal reimbursement outcomes. 

Your key responsibilities include: 

• Process, scrub, and submit claims in compliance with all applicable regulations and payer requirements 
• Verify patient insurance and eligibility for O&P and CRT services 
• Review prescriptions, documentation, and medical records for proper coding 
• Assign appropriate CPT, HCPCS, and ICD-10 codes for billing accuracy 
• Resolve billing discrepancies by communicating with providers and insurers 
• Follow up on unpaid or denied claims, initiate appeals when necessary 
• Stay current on billing guidelines, insurance changes, and regulatory updates 
• Maintain HIPAA compliance and patient confidentiality 
• Collaborate with internal teams to ensure smooth billing workflows 
• Support team training efforts related to O&P billing procedures 
• Perform other RCM-related duties as assigned 

Qualifications

• High school diploma or equivalent required; certification or associate degree in medical billing/coding preferred 
• 2+ years of experience in medical billing, denials, appeals, and documentation requests 
• Strong knowledge of CPT, HCPCS, and ICD-10 coding systems 
• Familiarity with Durable Medical Equipment (DME), Complex Rehab Technology (CRT), and Orthotics & Prosthetics (O&P) billing 
• Understanding of insurance reimbursement policies and claim submission methods 
• Proficiency with billing software and electronic health record systems 
• High attention to detail, organization, and problem-solving ability 
• Excellent written and verbal communication skills 
• Comfortable working independently in a fast-paced, remote environment 
• Knowledge of HIPAA guidelines and data privacy regulations 

Preferred

• Experience in the O&P, DME, or CRT industry 
• Familiarity with Nymbl Systems software 
• Prior role in a healthcare RCM department or third-party billing service 

Nymbl is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a unique team who love to have fun but also take our jobs very seriously. Benefits and PTO are included for full-time employees. A healthy work-life balance is strongly encouraged. Apply today! 

Note: This job description is not exhaustive and may be subject to change based on the needs of the organization. 

How to Apply

Please complete the Culture Index Assessment above and send your resume to: 
ewilkes@nymblsystems.com 

Nymbl, a cutting-edge O&P and CRT software platform, is at the forefront of revolutionizing healthcare technology. Our mission is to empower healthcare providers with innovative solutions to enhance patient care and optimize workflows. Join us in shaping the future of the industry through collaborative, customer-focused, and tech-driven approaches.

To be considered for this position, please take 5-7 minutes to complete this survey: https://go.cultureindex.com/p/L50ba7StKoZC6  

About the Job 

Position: Implementation Project Manager 

Location: Columbus, OH area preferred – Hybrid schedule would be required. Remote eligible for all other areas of the USA 

Job Type: Full-time 

Responsibilities 

The Implementation Project Manager (IPM) leads the onboarding and implementation process for our enterprise and large-scale clients, ensuring projects are delivered on time, within scope, and aligned with each customer’s clinical and business objectives. 

This role partners closely with Implementation Specialists, Trainers, Product, and Customer Success to manage complex EHR deployments that often include data conversions, integrations, and multi-site rollouts. 

Project Leadership & Client Management  

• Serve as the primary point of contact for large and enterprise implementations, managing timelines, expectations, and communications across client stakeholders and internal teams. 
  
• Develop and maintain detailed project plans, milestone trackers, and risk logs to ensure proactive issue resolution and on-time delivery. 
  
• Lead recurring status calls, executive updates, and go-live readiness reviews with customers and cross-functional teams.

Cross-Functional Coordination  

• Collaborate with Data and Integration teams to manage data migration, third-party integrations (e.g., clearinghouse, faxing, scheduling), and testing cycles. 
  
• Partner with Training & Implementation Specialists to ensure training schedules align with system readiness and client timelines. 
  
• Communicate technical requirements and dependencies clearly to Product, Development, and Support teams as needed. 
  
• Ability to lead multiple projects at a time for various sized clients 

Process & Quality Management 

• Drive consistent implementation standards across projects, including documentation, reporting, and post-go-live handoffs to Customer Success. 
  
• Identify opportunities for process improvements, automation, and efficiency gains in implementation workflows. 
  
• Contribute to refining templates, tools, and playbooks for enterprise and large customer onboarding.

Qualifications

Required:

• 3–5 years of experience in project management or implementation for a SaaS or technology company (preferably in healthcare). 
  
• Proven experience managing enterprise-level client projects with multiple stakeholders, integrations, or phased rollouts. 
  
• Strong organizational, communication, and customer-facing skills. 
  
• Demonstrated ability to balance strategic oversight with hands-on project execution. 
  
• Oversee and coordinate data migration activities from multiple client systems into Nymbl, ensuring data integrity, accuracy, and completeness through comprehensive testing prior to go-live. 
  
• Proven experience with Jira project management tool   

Preferred:

• Experience with EHR, EMR, or practice management software. 
  
• Knowledge of healthcare workflows (clinical documentation, billing, scheduling, reporting). 
  
• PMP, CSM, or related certification. 
  
• Familiarity with integrations such as Waystar (clearinghouse) or Medsender (faxing automation) 

Nymbl is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are a unique team who love to have fun but also take our jobs very seriously. Benefits and PTO are included for full-time employees. A healthy work-life balance is strongly encouraged. Apply today! 

Note: This job description is not exhaustive and may be subject to change based on the needs of the organization. 

How to Apply

Please complete the Culture Index Assessment above and send your resume to: 
ewilkes@nymblsystems.com 

Nymbl, a cutting-edge O&P and CRT software platform, is at the forefront of revolutionizing healthcare technology. Our mission is to empower healthcare providers with innovative solutions to enhance patient care and optimize workflows. Join us in shaping the future of the industry through collaborative, customer-focused, and tech-driven approaches.

To be considered for this position, please take 5-7 minutes to complete this survey: https://go.cultureindex.com/p/fdXvzbfadSl  

About the Job 

Position: Software Engineer – O&P and CRT Software Platform 

Location: Remote – USA (Hybrid, Dublin OH) 

Job Type: Full-time 

Primary Responsibilities 

Nymbl is seeking an experienced Full Stack Software Engineer to join our growing engineering team. You'll play a key role in developing and maintaining our healthcare SaaS platform, working across our entire technology stack to deliver reliable, secure, and scalable solutions that directly impact patient care and healthcare operations. 

Development & Engineering   

• Design, develop, and maintain full-stack web applications using Angular, Java and Node 
  
• Build responsive, user-friendly interfaces that meet healthcare workflow requirements 
  
• Develop RESTful APIs and microservices using Java (Spring Framework preferred) and Node in AWS Lambda 
  
• Design and optimize MySQL database schemas, queries, and stored procedures 
  
• Design and implement serverless microservices using AWS PAAS services 
  
• Implement secure data handling practices in compliance with healthcare regulations (HIPAA, HITECH) 

Cloud Infrastructure & DevOps   

• Deploy and manage applications on AWS infrastructure with IAC tools such as Terraform / Terragrunt 
  
• Build / maintain CI/CD pipelines 
  
• Monitor application performance and implement optimization strategies 
  
• Participate in system architecture decisions and scalability planning   

Quality & Collaboration  

• Write comprehensive unit tests and participate in code reviews 
  
• Collaborate with product managers, designers, and other engineers in an agile environment 
  
• Troubleshoot production issues and provide technical support 
  
• Contribute to technical documentation and knowledge sharing 
  
• Mentor junior developers and participate in technical decision-making 

Qualifications

Required:

• 4+ years of full-stack web development experience 
  
• Excellent attention to detail, analytical skills, and problem-solving abilities. 
  
• Strong communication skills and suitable work from home environment. 
  
• Ability to work independently and prioritize tasks in a fast-paced environment. 
  
• Experience with agile development methodologies. 
  
• Technical Skills 
  
• Frontend: 3+ years of experience with Angular (preferably Angular 17+), TypeScript, HTML5, CSS3, and responsive design 
  
• Backend: 4+ years of experience with Java development, preferably with Spring Boot/Spring Framework 
  
• Microservice Architecture: Experience with AWS Lambda, SQS, EventBridge, ApiGateway, Cognito, DynamoDb and S3 
  
• Database: Strong experience with MySQL, including query optimization and database design. DynamoDb experience 
  
• Cloud: 2+ years of hands-on experience with AWS services (Lambda, RDS, S3, CloudFormation, etc.) 
  
• Version Control: Proficiency with Git and collaborative development workflows 
  
• API Development: Experience building and consuming RESTful APIs 
  
• Event Driven Systems: Experience publishing and consuming messages in a distributed architecture. 
  
• Healthcare Industry Knowledge 
  
• Understanding of healthcare data standards (HL7, FHIR preferred) 
  
• Knowledge of healthcare compliance requirements (HIPAA, SOX) 
  
• Experience with healthcare workflows and clinical data management is a plus 

Preferred:

• Expertise in O&P, Complex Rehab Technology and Durable Medical Equipment. 
  
• AWS certifications (Solutions Architect, Developer Associate) 
  
• Experience with additional AWS services (Lambda, API Gateway, CloudWatch, ECS/EKS) 
  
• Knowledge of containerization technologies (Docker, Kubernetes) 
  
• Experience with automated testing frameworks (JUnit, Jasmine, Cypress) 
  
• Familiarity with monitoring and logging tools (CloudWatch, ELK stack) 
  
• Previous experience in healthcare technology or regulated industries 
  
• Experience with other frontend frameworks (React, Vue.js) 
  
• Knowledge of message queuing systems (SQS, RabbitMQ) 
  
• Manufacturing experience especially with purchasing and inventory management, is desirable. 
  
• Experience with Nymbl Systems. 

Nymbl is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are a unique team who love to have fun but also take our jobs very seriously. Benefits and PTO are included for full-time employees. A healthy work-life balance is strongly encouraged. Apply today! 

Note: This job description is not exhaustive and may be subject to change based on the needs of the organization. 

How to Apply

Please complete the Culture Index Assessment above and send your resume to: 
ewilkes@nymblsystems.com 

Nymbl, a cutting-edge O&P and CRT software platform, is at the forefront of revolutionizing healthcare technology. Our mission is to empower healthcare providers with innovative solutions to enhance patient care and optimize workflows. Join us in shaping the future of the industry through collaborative, customer-focused, and tech-driven approaches.

To be considered for this position, please take 5-7 minutes to complete this survey: https://go.cultureindex.com/p/sjo0Clv84LMS  

About the Job 

Position: Product Operations Lead 

Location: Remote – USA (Hybrid, Dublin OH) 

Job Type: Full-time 

Primary Responsibilities 

We're seeking an experienced Product Operations Lead to drive agile transformation and maturation across multiple engineering teams building innovative healthcare SaaS solutions. In this role, you'll be a servant leader and agile coach, helping teams adopt best practices, improve their ways of working, and deliver value. Your primary responsibilities include:   

Agile Facilitation & Coaching   

• Coach teams on agile principles and self-organization 
  
• Guide teams through agile adoption journey, meeting them where they are and helping them mature 
  
• Foster a culture of continuous improvement and experimentation 

Team Enablement   

• Work with Product Managers and software engineers to optimize team workflows 
  
• Help teams establish and refine their definition of done and working agreements 
  
• Shield teams from external disruptions and manage stakeholder expectations 
  
• Support teams in becoming high-performing and self-sufficient   

Process Improvement & Metrics   

• Establish and track agile metrics (velocity, cycle time, sprint goals achieved, etc.) 
  
• Identify process bottlenecks and work with teams to implement improvements 
• Drive retrospective action items to completion and measure impact 
  
• Maintain visibility into team progress and proactively address risks

Stakeholder Management   

• Help maintain healthy, prioritized backlogs 
  
• Ensure stakeholders understand team capacity and commitments 
• Manage expectations around delivery timelines and scope 
  

Desired Qualifications

• 3+ years of experience in product operations or technical program management 
  
• Certified ScrumMaster (CSM) or equivalent 
  
• Deep, hands-on agile process and ceremony experience 
  
• Experience supporting multiple product teams simultaneously 
  
• Strong facilitation and coaching skills 
  
• Strong, hands-on experience with Jira, Confluence, Azure DevOps, or similar 

Nymbl is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are a unique team who love to have fun but also take our jobs very seriously. Benefits and PTO are included for full-time employees. A healthy work-life balance is strongly encouraged. Apply today! 

Note: This job description is not exhaustive and may be subject to change based on the needs of the organization. 

How to Apply

Please complete the Culture Index Assessment above and send your resume to: 
ewilkes@nymblsystems.com