Nymbl.Con 2024 Recap: Where Innovation Meets Experience

February 23, 2024

At Nymbl Systems, we're proud to be part of a community that is shaping the future of healthcare through years of innovation and experience. If you missed Nymbl.Con 2024, or any presentations given in Scottsdale, AZ, you’ll find the highlights (and future plans for Nymbl Systems) in session summaries below. Thank you to all the Nymbl Systems users who attended – it wouldn’t have been the same without every one of you! 



A Hike Through Nymbl | Todd Yaquinto and Rob Guckenberger 

In this session, Rob (Nymbl Systems’ CIO) and Todd (Senior Product Manager) took us on a thrilling hike through the future of Nymbl Systems. They showcased the incredible potential of AI and automation in revolutionizing patient care and business operations. Imagine a world where intelligent systems handle repetitive tasks, allowing healthcare professionals to focus on what matters most – providing the best care for their patients. With groundbreaking insights and real-world examples, this presentation left us inspired and ready to embark on the journey toward a more efficient and patient-centric healthcare system. 


Bonus! New features, like one-page patient intake, AI-generated clinical notes, and patient engagement were unveiled in this session. If you want to learn more about these and other features coming in 2024, reach out to us at Info@NymblSystems.com . 



LLPR Update: Empowering O&P Research | Jeff Brandt, CPO 

Jef f Brandt, a member of the Limb Loss Preservation Registry’s (LLPR) External Collaborative Panel, used his session to refocus our attention on a major problem facing the O&P market: outdated and underwhelming research about the use of orthotic and prosthetic devices. His presentation took the time to highlight the benefits of proactive research, not just for the industry, but for patients as they make life-altering decisions with practitioners about their care. 


Key Takeaway: Contributing to this database and the ongoing research doesn’t cost a thing – it won’t even cost you extra time to get involved if you are a Nymbl Systems user! If you would like to contribute your practice’s data to ongoing research for O&P, let us know. We can “flip a switch” that allows your data to be securely shared with the LLPR for their research. Any fields that will be shared with LLPR will be marked in our system, once you’ve turned this setting on. 



Streamlining Administrative Tasks with AI | Zain Qayyum  

Communication is the lifeline of healthcare. Zain Qayyum, CEO of Medsender , shared his vision of a seamlessly connected healthcare ecosystem that transforms the way healthcare professionals exchange information. Medsender ensures secure, efficient, AI-supported communication while minimizing errors. However, he mentioned that AI isn’t necessary or even helpful in all applications. Zain took the time to break down where AI can help in healthcare and the limitations it faces due to security concerns and shaky reliability in the early stages of development. 


Key Takeaways: Be sure that any AI used in your workflow is compliant with HIPAA and does not compromise PHI. Medsender is continuing to develop new ways of using AI as a tool that fits naturally into your workflow, but AI tools won’t (and shouldn’t) act as a replacement for human knowledge. 



Nymbl ROI and Tech Savvy Recap: Unlocking the Full Potential of Nymbl Systems |

Josh Black

In his sessions, Josh Black emphasized the tangible benefits that accompany the adoption of Nymbl Systems. As a Sales Engineer, and resident “Nymbl Genius,” Josh knows there are numerous features that allow businesses to operate with greater efficiency that sometimes go underutilized or unnoticed. By leveraging our comprehensive suite of features, healthcare providers can unlock remarkable efficiency gains and significant revenue increases. From automating error-prone manual work to reducing costly denials, Nymbl Systems sets the stage for a future where business excellence and exceptional patient care go hand in hand. 


Key Takeaways: If you want to learn more or if you are unfamiliar with Nymbl’s features like ERA bulk posting, serialized loaner tracking, or direct scanning into the software, it’s time to get in touch! You’ll thank yourself for taking the time to learn new features when you see the impact it can have on your business’ ROI. 



Navigating O&P Compliance with Confidenc e | Lesleigh Sisson, CFo, CFm

L esleigh Sisson, CEO of O&P Insight, zeroed in on the key compliance challenges faced by O&P practitioners in her session. She explored common risk areas that can lead to denials, and the critical need to implement a plan to help your practice stay compliant. From documentation best practices to regulatory updates, Lesleigh left no stone unturned to ensure attendees were left more knowledgeable about compliance in the ever-evolving world of O&P. 


Key Takeaways: Keep in mind the seven elements needed in a compliance plan – implement written policies, procedures, and standards of conduct; designate a compliance officer and committee; conduct effective training and education; develop effective lines of communication; enforce standards through documented guidelines; conduct internal monitoring and audits; respond promptly to detected offenses. 


Practical Utilization of Medicare LCD and Policy Article: Lower Limb Prostheses for Clinician | Sam Brouillette, CP  

In his presentation, Sam Brouillette, Manager of Clinical Education at SPS , left us all feeling more informed after clearing up the differences between Medicare LCD and Policy Articles. With multiple examples of reviewing the differences between the two, we’re ready to ace a quiz on it! There’s more to unpack than his time allowed for, but Sam didn’t leave us without resources in his presentation. 




Living in a World Without Denials | Mariah Streicher 

By proactively preventing denials and ensuring clean claims right from the start, Mariah Streicher, a Channel Sales Manager, showed everyone how Waystar empowers healthcare providers to optimize revenue cycles and enhance staff productivity. With accurate, complete, and actionable data at your fingertips, you can deliver a seamless billing experience. 


Key Takeaway: The path to a world free of denials requires four pillars: getting it right from the start, ensuring every claim is clean, responding with data-driven intelligence, and supporting continuous improvement.


Among these presentations, we had an incredible line-up of Nymbl Systems users who hosted our panel discussion and addressed questions on how they make the most of the software Nymbl provides. We also had 17 individual breakout sessions that allowed attendees to have small group conversations with members of the Nymbl team. We loved these breakout sessions and the questions that were brought up! We’re all about making sure you feel incredibly equipped to use our software, and that you’re getting the most out of it.


If you are ready to embrace innovation and discover how Nymbl Systems can revolutionize your practice, reach out to us anytime at Info@NymblSystems.com . Together, we'll carve a path towards better outcomes, improved efficiency, and a brighter future for healthcare. 


See you next time at Nymbl.Con!

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Nymbl Appoints Josh Davidson as Chief Technology Officer

By Katie Lachey • July 15, 2025
Nymbl, the leading healthcare technology firm transforming practice management for DMEPOS providers, today announced the appointment of Josh Davidson as Chief Technology Officer. Josh will oversee the expansion of Nymbl's tech stack and drive innovation with a focus on scalable, secure solutions that enhance patient care and operational efficiency. Josh brings over two decades of hands-on leadership in healthcare IT, software engineering, and SaaS product development. He has deep experience working with specialty EHR and practice management systems and understands how critical reliable, supportive technology is to delivering better outcomes in healthcare. Throughout his career, he has led modernization efforts across cloud infrastructure, driven platform scalability, and championed system resilience to support long-term growth in complex, regulated environments. "I've spent my career building technology that healthcare teams can count on," said Davidson. "Nymbl is solving real problems for providers, and I'm excited to help scale a platform that's built to support both growth and reliability." As CTO, Davidson will drive technology strategy, lead engineering and product teams, and strengthen Nymbl's roadmap for integrations, data analytics, and interoperability. His leadership will help modernize workflows and enable smarter, faster billing processes for customers. "Nymbl is entering its next growth phase, and I couldn't be more excited to welcome our new CTO," said Josh Lau, CEO and Founder. "His experience scaling SaaS platforms in regulated environments and focus on quality and performance is exactly what we need to deepen our impact in orthotics, prosthetics, and DMEPOS care." Nymbl Systems delivers better business outcomes for those who enable better health and mobility through an agile, purpose-built software platform that automates workflows and accelerates time to revenue. Based in Columbus, Ohio, the Nymbl team works with hundreds of O&P, CRT, and HME providers. To learn more about Nymbl, visit www.nymblsystems.com .

How OrthoCraft Cut Documentation Time and Boosted Billing Efficiency with Nymbl AI Notes

By Katie Lachey • July 2, 2025
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Nymbl Systems Appoints Former IBM Security and Protenus CFO Brian Holtmeier as Chief Financial Officer

By Katie Lachey • June 19, 2025
Nymbl Systems, a leading provider of cloud-based practice management software for orthotics and prosthetics (O&P), complex rehabilitation technology (CRT), and home medical equipment (HME) providers, today announced the appointment of Brian Holtmeier as Chief Financial Officer. Holtmeier brings more than 20 years of financial leadership experience across enterprise and emerging growth companies, including his recent role as CFO of Protenus, a healthcare compliance analytics company. While at Protenus, he led the company through its Series C and D fundraising rounds and a successful acquisition by Bluesight in early 2024. Prior to that, he spent over 15 years at IBM, where he served as CFO of the Security Systems business unit and the acquired marketing automation firm, Silverpop. “Brian’s experience driving financial strategy and scaling infrastructure at the intersection of healthcare and technology makes him an ideal fit for Nymbl,” said Josh Lau, founder and CEO of Nymbl Systems. “Beyond finance and accounting, Brian brings deep operational expertise spanning legal, compliance, IT, and people operations—critical areas as we continue to grow and serve more providers nationwide.” The announcement comes on the heels of Nymbl’s recent strategic investment from Frontier Growth and Tamarind Hill, positioning the company to accelerate innovation, scale operations, and expand its leadership in the O&P, CRT, and HME markets. Nymbl’s cloud-based software leverages modern technology—including AI—to automate key workflows like clinical documentation, patient intake, purchase ordering, and revenue cycle management. Trusted by hundreds of providers across the U.S., Nymbl helps practices streamline operations, increase efficiency, and improve patient care. "Joining Nymbl at this stage is an exciting opportunity to help scale a company that’s truly changing how specialized healthcare practices operate," said Holtmeier. "The team has built something impressive — modern technology, a strong customer base, and a clear sense of purpose. I’m eager to support its continued growth and help deepen our financial and operational foundation as we move into the next chapter."