Managing a growing Complex Rehabilitation Technology (CRT) practice today demands a modern platform and practical features that streamline your team's workflows, ensure compliance, enable proactive financial management, and enhance patient experiences.
As CRT providers face growing operational pressures and rising patient expectations, many find that Nymbl's all-in-one CRT solution offers the capabilities they need to thrive and grow. This blog examines Nymbl’s product approach, next-generation platform, and practical features that lead CRT providers to switch from legacy platforms to Nymbl.
Benefits of Switching to Nymbl
First, let's explore a few of the key benefits that CRT providers achieve when they run their business with Nymbl:
- Streamlined Workflows
Nymbl simplifies and automates many crucial processes for CRT teams. The solution reduces manual tasks, from intake and scheduling to claims management and financial reporting. This allows staff to focus less on paperwork and more on their highest-value efforts, such as improving claims management or delivering exceptional patient care.
- Faster Payments
Nymbl's efficient claims management reduces billing errors and speeds up reimbursements, helping CRT providers get paid faster and improve cash flow. Nymbl also offers outsourced revenue cycle management services, handling everything from accuracy checks and claim submissions to accounts receivable management and payment posting.
- Data-Driven Decisions
With comprehensive, intuitive reporting, Nymbl empowers CRT providers to make more informed decisions based on data. This insight and control help CRT providers optimize every aspect of operations, from patient care to financial management.
- Improved Patient Experience
Nymbl is designed to enhance every aspect of the patient journey, from intake to assessments and payments. By smoothing every patient interaction, Nymbl allows CRT teams to focus on delivering exceptional patient care.
Top Nymbl Capabilities for CRT Providers
Let’s explore Nymbl’s practices, platform, and product features that deliver an elevated experience and improved performance for CRT providers.
The Nymbl Approach to Supporting CRT Providers
Any discussion about the value Nymbl delivers starts with our partnership with CRT teams and their experience with our company and product, from implementation and training to ongoing collaboration on product enhancements.
Nymbl takes an integrated approach to data migration, implementation, and training to ensure your practice is up and running rapidly with Nymbl. Once your data is migrated, you always have access — your data is yours, and it's always easy to export it for any reason.
Our team has a relentless focus on exceptional customer support with dedicated contacts on our team, real-time availability through online chat, and a robust help center, all of which power our Net Promoter Score (NPS) of 85+.
Finally, our customer-driven approach to development means our team hears your voice. With ten or more new releases yearly, Nymbl ensures continuous innovation, keeping your business equipped with the latest enhancements and capabilities. Don't just take our word for it, hear from our satisfied customers here.
Nymbl's Cloud-Native Technology
Next, let’s explore how our technology platform differs from rigid legacy solutions that may be web-enabled but are not built on a modern platform. Nymbl's cloud-native SaaS platform offers seamless scalability, robust security, and an optimized user experience.
With a modern, user-friendly interface, Nymbl provides a clean, intuitive experience that simplifies onboarding and daily tasks. Nymbl’s mobile-friendly design allows users to access the platform anywhere on any device to manage tasks, complete home assessments, and check reports. In addition, Nymbl centralizes documents and notes to eliminate the need to switch between different product sections or modules to search for relevant documents.
Nymbl’s Practical Features That Optimize CRT Team Performance
Let’s take a closer look at the features that enable efficiency in patient interactions and internal workflows that are essential for any CRT provider:
- Streamlined Patient Intake, Scheduling, and Payments
Nymbl simplifies intake with a single-page patient intake that efficiently captures all necessary details without navigating around multiple areas of the product. It also integrates calendar management with Outlook and Google for easier scheduling, automatic appointment confirmations to reduce no-shows, and seamless credit card processing for simplified patient transactions.
- Mobility for ATPs and Clinicians
Not only is Nymbl built for any user to access the product from anywhere, any device, but Nymbl also helps mobile staff gain efficiencies during visits to patients’ homes or to multiple locations. Features such as quick access to maps for navigating to a patient’s address, mobile assessments that automatically update the patient chart, and instant media capture to easily upload images directly to Nymbl (not to your phone) take a little work out of each step that adds up to significant efficiency gains.
- Optimized Billing and Business Management
Nymbl equips CRT providers with powerful operational features that enhance efficiency, ensure accuracy, and provide valuable data insights. Reduce manual entry with the ability to digitize and autofill any form with information from a patient chart. Achieve more efficient claims management with a single-page hub and automate billing for Medicare-capped equipment rentals. Simplify financial workflows by automating ERAs, EOBs, and remittance postings through Nymbl’s integration with Waystar. A robust and intuitive AR tracking module and flexible financial reporting tools make it easier to manage outstanding balances and close the books effectively. Finally, Nymbl's business intelligence dashboards and drill-down reporting enable more informed, data-driven decisions.
