Mary Free Bed Orthotics & Prosthetics + Bionics Switches to Nymbl Systems

November 11, 2024

10-Practice O&P business turns to Nymbl Systems to support its growth and need for greater efficienciess

DUBLIN, Ohio, November 11, 2024 – Nymbl Systems announced today that Mary Free Bed Orthotics &Prosthetics + Bionics has selected Nymbl’s innovative, cloud-based practice management platform. Mary Free Bed O&P+B, a highly respected nonprofit known for its commitment to exceptional care, aims to meet the needs of an expanding network of clinics and mobile units across the Midwest. 


“We are experiencing tremendous growth in our business and our previous practice management system was slowing us down,” said Scott Riddle, Vice President of Mary Free Bed Orthotics & Prosthetics + Bionics.. “Speed and accessibility become very important to us. We knew we needed a system that could keep pace with our growth and help us find new efficiencies across every part of our business, so we switched to Nymbl.”


In contrast to their former self-hosted system, Nymbl’s fully web-based platform provides Mary Free Bed O&P+B with the flexibility to access data and manage workflows from any location with internet connectivity. This capability is especially valuable to the Mary Free Bed O&P+B team, which operates four mobile units and often works with patients in diverse settings outside the clinic. 


“As a nonprofit O&P provider, we work closely with physical therapy and other specialties within our interdisciplinary care model,” explained Riddle. “One of the things we love about Nymbl is that the entire system is web-based and accessible from anywhere, on any device, at any time, which has been a game-changer, especially with our clinicians conducting home visits and our mobile units out in the field. Nymbl’s accessibility and seamless integration make it possible to grow with confidence in our EMR, knowing it supports both our in-clinic and on-the-road needs.”


Ease of Use: A Critical Differentiator

According to Riddle, one of the standout advantages of Nymbl is its intuitive design. Unlike the previous practice management system, which required navigating multiple modules for different tasks, Nymbl places all necessary tools — from billing to patient management — within a single, user-friendly interface. This shift has significantly streamlined onboarding and training for new employees. 


According to Riddle, “With Nymbl, everything is in one easy-to-navigate space, from prescription and purchasing information to billing data, making it incredibly intuitive. This simplicity has made the onboarding process for our new employees much smoother, allowing us to focus on providing the best care possible.”


The ease of use is particularly important as Mary Free Bed O&P+B continues to grow. With each new location and team member, the organization needs a system that facilitates rapid onboarding, allowing new staff to integrate quickly and focus on patient care. Riddle added, “Training employees in Nymbl has been remarkably easier than with previous systems. As we expand, having an EMR that doesn’t require lengthy training means new hires can become productive much faster. It’s just a lot more intuitive, which positively impacts our overall efficiency.”


Improving Efficiency with Task Management and Real-Time Transparency

In addition to accessibility and ease of use, Nymbl’s task management system has proven invaluable for improving communication between clinical and administrative teams. “The tasking system has really streamlined our processes,” explained Riddle. “It’s improved our pipeline and handoff process, giving both clinicians and admin teams real-time transparency without the need for constant messaging.” 


With Nymbl, clinicians can easily track a patient’s progress, ensuring nothing gets missed and that every team member is aware of their responsibilities. This transparency has contributed to faster, more efficient workflows, which are critical to the organization’s goal of expanding and enhancing patient care across multiple locations.


A Culture of Partnership and Innovation

Mary Free Bed O&P+B’s transition to Nymbl aligns with the company’s commitment to continuous improvement and innovation. Nymbl’s customer-focused culture has created a strong partnership, fostering a sense of collaboration that resonates with Mary Free Bed O&P+B’s values. Riddle praised Nymbl’s customer service and responsiveness, highlighting the company’s dedication to improving and refining its product based on client feedback. “It feels like a partnership, and that’s what we’re looking for in our relationship with an EMR system. We intend to be with Nymbl for a long time and expect to grow together in the years to come.”


Nymbl’s forward-thinking development pipeline, which includes upcoming AI-driven features, reflects its commitment to providing cutting-edge solutions for the O&P industry. Riddle expressed excitement about the future possibilities, noting that innovations like AI-enhanced documentation could further streamline workflows and improve documentation accuracy. “Nymbl seems to be ahead of the curve on AI, and if they can implement this feature, it could be a real game-changer for us in practice.”


A Wave of Change in the O&P Industry

Mary Free Bed O&P+B’s decision to switch to Nymbl Systems reflects a larger trend in the orthotics and prosthetics (O&P) industry as more organizations seek modern, user-friendly, and adaptable EMR solutions. Nymbl’s growth and success demonstrate the value of its innovative approach, which prioritizes accessibility, ease of use, and responsive customer service. As Nymbl continues to expand, it’s clear that the platform offers significant advantages that resonate with O&P practices nationwide.


To learn more about how your practice can benefit from switching to Nymbl’s practice management system, visit nymblsystems.com/OP .


About the Mary Free Bed Orthotics & Prosthetics + Bionics Program

Mary Free Bed O&P+B’s team of certified orthotists and prosthetists help patients safely achieve the most function, mobility, and independence. They coordinate and integrate every aspect of the patient’s care, including physical, psychological, and social needs. Together, they will create a plan that blends expertise with the latest technology to find the best solution for the patient. Their clinics across Michigan specialize in products and services to empower independence. Services are available for adults and children. The team works closely with the patient to create solutions customized to the patient’s needs, goals, and financial considerations. To learn more about Mary Free Bed O&P+B, visit https://www.maryfreebed.com/services/orthotics-prosthetics-bionics/ or follow them on Instagram, YouTube, and LinkedIn


About Nymbl Systems

Nymbl Systems' software solutions deliver better business outcomes for those who enable better health and mobility through an agile, purpose-built software platform that automates workflows and accelerates time to revenue. Based in Columbus, Ohio, the Nymbl team works with hundreds of O&P, CRT, and HME providers. To learn more about Nymbl, visit www.nymblsystems.com or follow Nymbl on LinkedIn, Facebook, and Twitter.


Read the full announcement here .



< Older Post

 Newer Post >

Nymbl Appoints Josh Davidson as Chief Technology Officer

By Katie Lachey • July 15, 2025
Nymbl, the leading healthcare technology firm transforming practice management for DMEPOS providers, today announced the appointment of Josh Davidson as Chief Technology Officer. Josh will oversee the expansion of Nymbl's tech stack and drive innovation with a focus on scalable, secure solutions that enhance patient care and operational efficiency. Josh brings over two decades of hands-on leadership in healthcare IT, software engineering, and SaaS product development. He has deep experience working with specialty EHR and practice management systems and understands how critical reliable, supportive technology is to delivering better outcomes in healthcare. Throughout his career, he has led modernization efforts across cloud infrastructure, driven platform scalability, and championed system resilience to support long-term growth in complex, regulated environments. "I've spent my career building technology that healthcare teams can count on," said Davidson. "Nymbl is solving real problems for providers, and I'm excited to help scale a platform that's built to support both growth and reliability." As CTO, Davidson will drive technology strategy, lead engineering and product teams, and strengthen Nymbl's roadmap for integrations, data analytics, and interoperability. His leadership will help modernize workflows and enable smarter, faster billing processes for customers. "Nymbl is entering its next growth phase, and I couldn't be more excited to welcome our new CTO," said Josh Lau, CEO and Founder. "His experience scaling SaaS platforms in regulated environments and focus on quality and performance is exactly what we need to deepen our impact in orthotics, prosthetics, and DMEPOS care." Nymbl Systems delivers better business outcomes for those who enable better health and mobility through an agile, purpose-built software platform that automates workflows and accelerates time to revenue. Based in Columbus, Ohio, the Nymbl team works with hundreds of O&P, CRT, and HME providers. To learn more about Nymbl, visit www.nymblsystems.com .

How OrthoCraft Cut Documentation Time and Boosted Billing Efficiency with Nymbl AI Notes

By Katie Lachey • July 2, 2025
Saving an hour a day: the impact of AI-powered documentation

Nymbl Systems Appoints Former IBM Security and Protenus CFO Brian Holtmeier as Chief Financial Officer

By Katie Lachey • June 19, 2025
Nymbl Systems, a leading provider of cloud-based practice management software for orthotics and prosthetics (O&P), complex rehabilitation technology (CRT), and home medical equipment (HME) providers, today announced the appointment of Brian Holtmeier as Chief Financial Officer. Holtmeier brings more than 20 years of financial leadership experience across enterprise and emerging growth companies, including his recent role as CFO of Protenus, a healthcare compliance analytics company. While at Protenus, he led the company through its Series C and D fundraising rounds and a successful acquisition by Bluesight in early 2024. Prior to that, he spent over 15 years at IBM, where he served as CFO of the Security Systems business unit and the acquired marketing automation firm, Silverpop. “Brian’s experience driving financial strategy and scaling infrastructure at the intersection of healthcare and technology makes him an ideal fit for Nymbl,” said Josh Lau, founder and CEO of Nymbl Systems. “Beyond finance and accounting, Brian brings deep operational expertise spanning legal, compliance, IT, and people operations—critical areas as we continue to grow and serve more providers nationwide.” The announcement comes on the heels of Nymbl’s recent strategic investment from Frontier Growth and Tamarind Hill, positioning the company to accelerate innovation, scale operations, and expand its leadership in the O&P, CRT, and HME markets. Nymbl’s cloud-based software leverages modern technology—including AI—to automate key workflows like clinical documentation, patient intake, purchase ordering, and revenue cycle management. Trusted by hundreds of providers across the U.S., Nymbl helps practices streamline operations, increase efficiency, and improve patient care. "Joining Nymbl at this stage is an exciting opportunity to help scale a company that’s truly changing how specialized healthcare practices operate," said Holtmeier. "The team has built something impressive — modern technology, a strong customer base, and a clear sense of purpose. I’m eager to support its continued growth and help deepen our financial and operational foundation as we move into the next chapter."